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Do you have a Return/Exchange Policy?

by NG Gordon August 24, 2016

We stand behind our products and will gladly accept returns or exchanges within 90 days of your original purchase date. The only exception are products that are specially made on demand (as indicated on the product pages). For products for which we do accept returns, all we ask is that you send the items back in their original packaging and in the same condition as when you received them. Instructions for returning or exchanging products:
  1. Return product(s) in the same box in which they were shipped (or in a similar size box). If you are shipping a hat, do not use envelopes or other soft packaging that may cause them to become damaged or bent, especially the brim.
  2. Products must be unworn/unused, unwashed and with the original tags included. They must be clean and in the condition you received them.
  3. Include your order number as well as the last four digits of the credit card you used to make your purchase with your return.
  4. Indicate whether you would like a Refund, an Exchange or a Repair.
  5. For shipping information for returns, please contact us: service[at]weargordons.com

NG Gordon
NG Gordon